We Assist your IT Staff. Together we make your IT staff and your company better because of it.
We provide the tools and the mindset to ensure the essentials are covered:
- 24x7x365 Remote Monitoring and Maintenance
- Issue Tracking
- Remote Access to all managed devices for your IT staff - regardless of where it is
- System and Network Documentation
Reduce Risk: Since we include the basics and make sure the basics are covered every day.
- Antivirus / Antimalware - Updates, monitoring and in some cases the remediation
- Web Protection - Keep users safe and productive while they are using the web
- Patching / Updates (Microsoft & 3rd Party)
- Backup Services (including routine testing of the backups for recoverability)
- Increase Awareness and Educate Staff on issues that have a direct impact on how they safely work
We share our RASMcare™ Best Practices and Methodologies to maximize efficient use of technology within your organization, while always keeping an eye on maintaining minimum level of security when needed. Additionally, we frequently take on projects to free up overwelled staff to work on the daily activities
We mentor and guide your staff through unfamiliar areas and provide expertise Additionally, we frequently take on projects to free up overwelled staff to work on the daily activities
We can provide the front-line support if needed. While most organizations do not do this, they directly manage us and limit our direct exposure to your employees. But since we already know how your business operates and understand how data flows within your organization we can easily step in if needed for additional coverage when needed.
Additionally, we frequently take on projects to free up your overwelled staff so they can work on their daily activities. Isn't that what you hired them for.
If your internal IT staff needs a boost, could use mentoring, or if the "basic stuff" is not getting done and falling through the cracks, don’t hesitate to contact us today to see how we can assist you, your staff, and your business.
