You may want to save money and rely on hourly IT support, but is it really more cost-effective? Get the facts before you decide.
There’s no decision more crucial than who you’re going to work with to get the best computer services. No matter what industry you’re in, you rely on technology in some way to power your operations. This is especially true of the manufacturing industry.
That’s why it’s essential that you find the right IT services company. The best technology support minimizes downtime, increases productivity, ensures that you can always function at your absolute best, and that someone is taking care of security issues before they get out of hand.
Unfortunately, this is easier said than done. Finding the right computer services company means sifting through all the providers that currently say they offer this. Then you must find one in the San Francisco Bay Area who actually does.
To find the best option for a manufacturing firm like yours, you first need to know what to look for.
One of the key differentiators to consider when searching for a potential IT support company is whether they offer hourly support or a flat-rate monthly contract. The former often appears more cost-effective than the latter; depending on the month, you may only need a few hours of support, right?
As compelling as this line of thinking may be, it’s not founded in reality. Just consider how monthly, managed services have grown in popularity over the past decade when compared to conventional hourly support.
Call it whatever you like, but hourly support is identical in all but name to “Break/Fix Services.” This is the old style of outsourced IT services where an IT company only visits to fix things once they’re broken.
In a nutshell, when something goes wrong, data loss, hardware failure, a virus, etc., you then get in touch with your IT support provider and have them fix it at whatever hourly rate they charge.
This strategy no longer works for manufacturing firms today. If you still use this method of IT service, you’re risking downtime that can slow you down. And you’ll face unexpected costs as well.
On the other hand, services arranged via a monthly contract are known as “Managed IT Services.” This is the modern model for IT support, offering a range of vital solutions to your manufacturing firm all for one predictable monthly rate.
With fully managed support, you’ll know that you are supported and protected 24/7, and that preventive and proactive services are taking place.
From active monitoring and patch management, to responsive Help Desk support services, fully managed support takes care of everything you need.
You know that you’ve found the right IT services when you stop worrying about your technology altogether. It should work as easily as snapping your fingers; when you need it, with no delays or complications. This is what Where To Start Technology Solutions provides.
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