What Business Owners Should Keep in Mind During the Coronavirus Outbreak

Coronavirus Outbreak In The San Francisco Bay Area

Staying Safe Against Greater Phishing Attempts, Technologies to Help You Embrace a Mobile Workforce, and Staying Productive Despite Being Out of the Office…

On March 11, 2020, the World Health Organization (WHO) labeled coronavirus as a pandemic. There are over 180,000 cases with 170 countries and territories around the world affected. The situation is rapidly evolving, and as a result, virtually all individuals and businesses are dealing with an unfamiliar situation. Where to Start has been planning for such an event – embracing a range of cloud-based technologies to enable our team to work from any device or location.

Coronavirus Outbreak San Francisco Bay Area

How Can Businesses Embrace a Mobile Workforce Amid the Coronavirus Pandemic?

As more and more businesses close, and daycares and schools around the world are forced to shut down, it’s more important than ever before to embrace a mobile workforce that can work efficiently from home. Here are a few technologies that can be helpful:

  1. A virtual private network (VPN) that lets your employees connect to the network via a secure, encrypted tunnel.
  2. A VoIP business phone that gives your team access to their work lines from their mobile phones, as well as access to enterprise-grade features.
  3. A virtual desktop infrastructure that keeps your employees able to access their work computers, including all settings and data, from home.
  4. A cloud-based productivity suite like Microsoft Office 365 for greater collaboration via real-time file sharing, editing, and the ability to video chat.

Before allowing your employees to work from home, make sure they have the right tools and technologies to keep them productive. Here are a few tips:

  1. If you’re experiencing internet connectivity problems, please restart your internet equipment (modem, router, wi-fi access points, etc.) Most likely this alone may resolve the issue.
  2. If the internet seems slow, sometimes this can be caused by a browser with many tabs opened or a computer that hasn’t been rebooted recently. It’s always a good idea to close and reopen your browser or even restart your computer.
  • It’s always advisable to issue company devices for employees performing any work or accessing any company data and or resources. Your personal computer may not have the same level of protection as company computers.
  • If you need support, feel free to reach out to our support team who can resolve the issue remotely more often than not. We’re available at support@WTSci.com or by calling (844) 7276-448.

What Do Businesses Need to Be Aware of When It Comes to COVID-19 Phishing Scams?

The Department of Homeland Security CISA (cyber and infrastructure) warns individuals to remain vigilant for scams related to Coronavirus Disease 2019 (COVID-19). CISA encourages individuals to remain vigilant and take the following precautions…

  • Always use caution with email attachments to avoid social engineering and phishing scams. Avoid clicking on links in unsolicited emails and be wary of email attachments. Remember to carefully inspect the sender’s name, email address, and for spelling/grammatical errors.
  • Use trusted sources—such as legitimate government websites—for up-to-date, fact-based information about COVID-19.
  • Do not reveal personal, company, or financial information in email/phone conversation and especially do not respond to email solicitations for any of this information.
  • Verify a charity’s authenticity before making donations. Review the Federal Trade Commission’s page on charity scams for more information.

When in doubt, don’t click any attachments or open any files. Get in touch with our team if you receive a suspicious email.

How Can Businesses Ensure a High Level of Productivity Amongst Their Remote Workforce?

Aside from having the right tools and technologies in place, businesses can encourage a high level of productivity through the following:

  1. Ask employees to keep their regular hours as having clear guidelines in terms of a schedule helps employees stay focused while maintaining work/life balance.
  2. Remind employees to be open about their requirements if they’re struggling with an outdated computer or slow internet connection. It’s better to know and fix it.
  3. Set clear expectations regarding communication in terms of how often they should check in with one another and with management.
  4. Create opportunities for socialization through video conferencing tools available in Microsoft Office 365 to encourage positivity.
  5. Provide opportunities for growth through online training and/or development courses that can help boost morale and keep employees sharp.

A Word About Equipment:

Please note: Because many manufacturing and supply chains are shut down or otherwise disrupted, it may become difficult to procure new computers and other IT equipment in the coming weeks and months. If you have any new hires on the horizon or any other projects in mind and need assistance, please let us know so we can have plenty of lead time to order the equipment and line up resources if required.

Need a Helping Hand to Transition to Remote Work Without Sacrificing Productivity and Security? Call Where to Start at (844) RASM 448 Now.

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